HMNZ Training Resources Hub

2017 Kona Product Discovery Program   

As discussed at the training event, you are encouraged to spend time familiarising yourself with all aspects of the vehicle by completing the following exercises:

  1. Download the Training Presentation PDFs, read them through and make a list of things you still need to learn
  2. YouTube (Grab a tea, coffee, beer or glass of wine and sit down and watch… and watch)
  3. Get talking to people about Kona (start with customers you have a good relationship with or family & friends)
  4. Focus on presenting Value by selling the BENEFITS not just the car's FEATURES
  5. Develop and practice FAB Presentations for Kona's Key Features
  6. Research global Hyundai websites (HMC, UK & AUS). This is something your customers will do as part of their pre-purchase research.
  7. Set up a Google Alert for all online chatter about the All-New Kona
  8. Drive the car when it arrives BEFORE you take it out with a customer!

Please download and use the following documents to assist you in developing your Product Knowledge of the 2017 Kona.

Remember you are welcome to submit these to JB @ Five Star Experiences for feedback if you wish to check the accuracy of your work.

Training Presentation PDFs

Click the image above to download a PDF copy of the full Training Presentation or select from the individual sections listed below.

Training Documentation PDFs

Please make a selection by clicking the images below to download PDF copies of these documents

Full Training Worksheets

Kona's Key Selling Points

Kona Entry vs. Kona Elite

Kona's Top 20

FAB Worksheet

3-Minute Drill Worksheet

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